Your comments and suggestions are important to us, please click on the link below and complete the form to send them to us. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately. 

Patients can also provide feedback, compliment or raise concerns to BSol ICB and Local Healthwatch.  

NHS Birmingham and Solihull ICB

Compliments, concerns and complaints :: NHS Birmingham and Solihull

Email: bsol.patientexperience@nhs.net

Telephone: 0121 203 3313 

Write to: NHS Birmingham and Solihull Integrated Care Board, Patient Experience and Complaints Team, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT

Healthwatch Birmingham and Solihull

https://healthwatchbsol.org.uk/contact-us/

Email: info@healthwatchbsol.org.uk

Telephone: 0800 652 5278

Write to: PO Box 16875 – Birmingham – B16 6TN