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Welcome to Croft Medical Centre Online

Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

BANK HOLIDAY CLOSURE

The surgery will be CLOSED on Monday 26th August 2019 for the Summer Bank Holiday. If you need medical assistance during this time, please dial 111. If you need urgent medical attention, please dial 999.

FLU VACCINATIONS

If you were born before 31st March 1955, you are eligible for a flu vaccination. Please book this at reception NOW.

If you usually have a flu vaccination as you have a long-term condition (asthma, COPD, etc) you can also book your appointment at reception NOW.

HOW AND WHEN TO CALL THE PRACTICE

The Surgery doors open at 8.30am.  The phone lines open at 8.00am. The phone lines are often very busy at 08.00hrs  and you will probably have to ring consistently half a dozen times to get into the call queue at this time of the morning, but you will eventually get into the call queue.  One you are  in the queue  you will be answered as quickly as possible.  

RECEPTION - 0121 270 7180

Appointments           8.00am - 10.00am         To request an on day appointment or to book a visit

Results                      10.00am - 6.30pm         To check to see if your results are back

General enquiries     10.00am - 6.30pm        

Receptionists are NOT able to take requests for repeat medication over the telephone

SECRETARIES - 0121 392 2754/6

Referral queries         9.00am - 4.30pm          To enquire about hospital referrals already made by your doctor

ADMIN - 0121 392 2758

Medical records           9.00am - 4.30pm         To enquire about the progress of a report of copies of medical records

Reports

ONLINE ACCESS

 Did you know that you can book appointments and order repeat prescriptions on line?

To obtain login details, you will need one form of ID to take into reception who can then arrange for you to have access.

PHARMACIES

We would ask you to consider whether your need could be met by a local pharmacist.  All of the nearby pharmacists take part in something called the minor ailment scheme whereby they can prescribe what  you need in the same way your GP can.  Pop in and see them.  There is no charge for this service and you only pay for your medication if you would normally pay for medication.  The pharmacist wont be able to treat you if you have chronic disease but they will be able to help with more minor conditions.

EXTENDED HOURS

This service is provided from Bosworth Medical Centre on Crabtree Drive,  B37 5BU,   7 days per week.  To book you ring the Croft Medical Centre in the same way 0121 270 7180.

We now also offer early (7.15am - 8.00am) and late (6.30pm - 7.00pm) telephone consultations.

Got a Question - Or Complaint 

We are proud to say that  our initial  customer response time is usually on the day.  

Contact us at: admin.croftmc37@nhs.net 

or Drop into the surgery and speak to reception 

Thank you

Practice Operations Manager

(Site updated 17/09/2019)
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