Welcome to Croft Medical Centre Online
Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
BANK HOLIDAY CLOSURE
The surgery will be CLOSED on Monday 26th August 2019 for the Summer Bank Holiday. If you need medical assistance during this time, please dial 111. If you need urgent medical attention, please dial 999.
If you were born before 31st March 1955, you are eligible for a flu vaccination. Please book this at reception NOW.
If you usually have a flu vaccination as you have a long-term condition (asthma, COPD, etc) you can also book your appointment at reception NOW.
HOW AND WHEN TO CALL THE PRACTICE
The Surgery doors open at 8.30am. The phone lines open at 8.00am. The phone lines are often very busy at 08.00hrs and you will probably have to ring consistently half a dozen times to get into the call queue at this time of the morning, but you will eventually get into the call queue. One you are in the queue you will be answered as quickly as possible.
RECEPTION - 0121 270 7180
Appointments 8.00am - 10.00am To request an on day appointment or to book a visit
Results 10.00am - 6.30pm To check to see if your results are back
General enquiries 10.00am - 6.30pm
Receptionists are NOT able to take requests for repeat medication over the telephone
SECRETARIES - 0121 392 2754/6
Referral queries 9.00am - 4.30pm To enquire about hospital referrals already made by your doctor
ADMIN - 0121 392 2758
Medical records 9.00am - 4.30pm To enquire about the progress of a report of copies of medical records
Did you know that you can book appointments and order repeat prescriptions on line?
To obtain login details, you will need one form of ID to take into reception who can then arrange for you to have access.
We would ask you to consider whether your need could be met by a local pharmacist. All of the nearby pharmacists take part in something called the minor ailment scheme whereby they can prescribe what you need in the same way your GP can. Pop in and see them. There is no charge for this service and you only pay for your medication if you would normally pay for medication. The pharmacist wont be able to treat you if you have chronic disease but they will be able to help with more minor conditions.
This service is provided from Bosworth Medical Centre on Crabtree Drive, B37 5BU, 7 days per week. To book you ring the Croft Medical Centre in the same way 0121 270 7180.
We now also offer early (7.15am - 8.00am) and late (6.30pm - 7.00pm) telephone consultations.
Got a Question - Or Complaint
We are proud to say that our initial customer response time is usually on the day.
Contact us at: email@example.com
or Drop into the surgery and speak to reception
Practice Operations Manager
(Site updated 20/08/2019)